| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.8 / 5 |
3.4 / 5
Robert [Mundesley, GB]
on 24/05/2009
(Mature couple)
Convenient location, clean and comfortable.
No parking.
Difficult to find with current roadworks in city centre. Bath taps not working, had to fill the bath by using the shower!!
Expensive at current exchange rates, breakfast particularly so.
Overall: Adequate for the purpose. (107853899)
3.3 / 5
Anonymous
on 02/10/2008
(Mature couple)
Town centre location, plenty of cheap on-street parking available, handy for shops, restuarants and sights
small rooms and bathrooms with limited supply of tea/coffee/milk
Overall: OK for a short stay (107193441)
4.4 / 5
Anonymous
on 24/05/2007
(Group of adult friends)
Everything was very clean
The new carpet smell was difficult to smell all night long and the bath water did not drain properly.
Overall: It was easy to book on-line, the location was terrific and the room was basic but clean. It would have been nice to maybe have a bit of local assistance, such as maps, recommended restaurants (at different price ranges) etc. But overall it was a good value! (99911877)
4.0 / 5
James [Brie et Angonnes, France;FR]
on 12/01/2007
(Mature couple)
Nice hotel in a good location. Friendly staff.
Carpets somewhat worn.
(3305758652)
4.1 / 5
Anonymous
on 31/08/2006
(Group of adult friends)
Overall: Great location, clean, smart hotel with very helpful and friendly staff. (3305068576)
4.6 / 5
Jeff [paignton, United Kingdom;GB]
on 10/06/2006
(Group of adult friends)
(3304679823)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.