| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
3.9 / 5
Anonymous
on 13/06/2009
(Mature couple)
Friendly hotel. Easy access from motorway. Helpful staff. Good food.
Overall: Stayed here several times on our way to the south of France. It's a good ovenight stopover. Never had a bad meal. Staff generally very helpful. (107303163)
4.0 / 5
Anonymous
on 14/05/2009
(Mature couple)
(107394923)
3.4 / 5
Sarah [UPLANDS, GB]
on 22/04/2009
(Family with older children)
The room was clean, beds comfortable and had all the basics - tv, tea, coffee, soap, etc. The lady on reception when we checked out was delightful.
We wanted to eat in the restaurant that evening and the staff were really poor. They were completely uninterested in our welfare. We were a party of 7 - when they finally laid up a table for us it was for 6 people - we asked for another placement and were completely ignored on one occassion and huffed when we asked again. I did it in the end. The food was very expensive for what we got.
Overall: Room was good and there was a great play area for the children who had been stuck in a car for too long.The dining experience really let this hotel down. (107397931)
3.6 / 5
Paolo [TONYREFAIL, GB]
on 26/11/2008
(Family with young children)
Excellent restaurant
Bathroom sloppy
Overall: A well presented hotel let down by repair work needed in the bathroom, eg broken shower (107541023)
4.1 / 5
Anonymous
on 03/11/2008
(Mature couple)
quiet location
good food
friendly staff
only 2 tatty towels
Overall: a convenient stopover hotel. Good evening meal and breakfast. tea making facilities but no hairdryer. (107398529)
4.1 / 5
Anonymous
on 05/08/2008
(Group of work colleagues)
Good, clean bathroom and comfortable bed.
Overall: Good- perfect for a stopover stay. Cheap and comfortable. (97793362)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.