| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
4.7 / 5
J [lacock, GB]
on 14/10/2008
(Mature couple)
I thought the whole experience was good
I booked in on my road trip to switzerland and as a result of the service I booked in on my return trip into the hotel on the way back to UK.
Overall: Overall very good higly recomended for the average traveler to use this falcility internet access was also very good (107551760)
4.0 / 5
tony [woking, United Kingdom;GB]
on 29/06/2006
(Mature couple)
the position was perfect, very quiet location.
the only problem was no where for an evening meal, the campanile was closed and it was a car ride to find other eating places and when you have had a long journey it is something you dont want.
Overall: we were concerned about the location and how easy would it be to find the hotel, well it was easy. It was a pleasant surprise to find a hotel clean and quiet and reasonably comfortable, one we would use again. (3304879577)
1.9 / 5
Anonymous
on 20/05/2006
(Group of adult friends)
Easy to book
Location - out of town - in an industrial estate-I should have realised this. Fabric and fittings poor quality and needing replaced. Allocated smoking rooms when non-smoking requested
Overall: Location - out of town - in an industrial estate-I should have realised this. Fabric and fittings poor quality and needing replaced. Allocated smoking rooms when non-smoking requested- reception tried but unable to re-allocate 2 no smoking rooms (3304626523)
2.7 / 5
Anonymous
on 04/12/2005
(Mature couple)
The room was of a reasonable size.
there was a mustu smell in the shower area, probably caused bt the cracked shower tray leaking.
Overall: We could have done with better instructions to find the hotel. Its location in what seems an industrial area was difficult to find. (2944737)
4.7 / 5
Serena [London, United Kingdom;GB]
on 23/11/2005
(Young couple)
It was clean and comfortable, the staff were helpful and friendly.
Better directions on the signs, better lighting in the bathroom.
Overall: We found the place a little difficult to find- the signs were there, but we still found ourselves going around the block a couple of times to make sense of them! The staff were very welcoming and helpful. We liked the little sweets and the home baked cookies at the desk! The Room was very clean and comfortable, our only complaint being that the lighting in the bathroom was poor. The breakfast was great, a lot of variety. We would definitely stay there again. (2926742)
4.1 / 5
Anonymous
on 05/07/2005
(Group of work colleagues)
(2337143)
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