| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
3.0 / 5
Anonymous
on 24/07/2007
(Solo business traveller)
(97318827)
3.3 / 5
Bas [Ugchelen, Netherlands;NL]
on 16/04/2007
(Other)
it was very clean and nice good breakfast
(99397023)
3.7 / 5
Denise [Faversham, United Kingdom;GB]
on 20/11/2006
(Solo business traveller)
Good welcome this year thanks to Active hotels making sure Hotel knew I was arriving. Most welcome tea and coffeee making facilities in room and a comfortable bed.
Door was hard to open. There was no light in entrance hall and one bedside light did not work. None of these were seen to while I was there although reported to management. Also the main hotel light was not on outside when I arrived. If I didn't already know where the hotel was it would have been difficult to find.
Overall: This hotel is more than adequate for the night. It has a pleasant, reasonably priced restaurant with very good staff who go out of their way to make the meal pleasurable. The room is warm and comfortable and has excellent bathroom facilities and towels. (3305590799)
2.4 / 5
Anonymous
on 12/07/2006
(Young couple)
Nothing !
The food, they have a restaurant in the hotel and it's not good. My wife and I ate there and that was a mistake. They did not have the advertised meals. We had to wait for ages. The fish (supposed to be salmon) was like cardboard. The hotel part is fair.
(3304952362)
1.1 / 5
Susan [Corbridge, United Kingdom;GB]
on 01/06/2006
(Family with older children)
I like the standard Campanile hotel offering as it should provide consistent and good value for money. The rooms have an acceptable layout and provide reasonable facilities. I especially like the provision of a kettle and tea/coffee as this is not common in hotels in this price range
The accommodation is very shabby and run down and the staff do not seem to know how to offer a good service or to care about their visitors
Overall: The hotel is in need of rennovation as it is in poor decorative order. In my room the toilet bowl was cracked, the shower was mouldy and needed repair and the heater could not be switched off as it was broken. In the restaurant the floor was very sticky and the food was awful. we sent back our evening meal and didn't receive either an apology or an offer of any alternative. I would stay in other Campanile hotels in future but never again in this one unless I knew that it had new management and had been rennovated. (3304556021)
3.7 / 5
Anonymous
on 15/02/2006
(Solo business traveller)
(3304183450)
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