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2 star

Campanile Clermont-Ferrand ~ Riom, Riom

Zac Des Portes De Riom, Riom, 63200
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 4.2 / 5 4.2 / 5
Overall value for money 3.7 / 5 3.7 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 4.0 / 5 4.0 / 5
Overall experience 4.0 / 5 4.0 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 4.1 / 5 4.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.7 / 5 3.7 / 5 Anonymous on 14/02/2008 (Solo business traveller)

 (97916526)

3.4 / 5 3.4 / 5 Tony [Didcot, United Kingdom;GB] on 06/07/2006 (Group of adult friends)

Although basic, it had tea making facilities, toiletries, TV etc and was adequate for a nights stay. Easy to find.

Taking our cases up to a first floor. Having to pull down shutters because people could see in while walking passed on a very hot day.

Overall: Unfortunately our two dinners of steak, were inedible and when we complained we were told the chef was nervous about sending one of them to the table. On informing the waitress the charge was deducted from our bill and we were not inclineed to order another meal. We also cancelled breakfast as we did not fell like repeating the eating experience. The unfortunately this spoilt our stay as we did need a meal after an eight hour drive and we were too tired to wait for a replacement meal. This is my reason for not recommending the hotel  (3304355630)

2.7 / 5 2.7 / 5 Sheila [Winchester, United Kingdom;GB] on 07/09/2005 (Mature couple)

More staff required at busy periods.

Overall: We arrived at about 4pm and, as we had paid for the room already, were 99.9% certain to be arriving but a room was not ready for us yet. We came over for dinneropromtly at 7pm and were told that they were fully booked, she didn't even ask if we had reservation in the hotel. (It was the same person who booked us in)Once that was sorted out we asked to sit out side as it was 30 deg. but were told that all the outside tables had been booked. No one told us this was either necessary or an option. We were almost the only car in the car park when we arrived so could easily have booked one of these tables if we had known. We then had to spend even longer in the hot restaurant as our waitress completely forgot about my main course for about half and hour then I reminded her and it was about another 20 mins. after that. So in answer to the question below - as things stand no I could not recommend it. In fact we had another Campanile hotel booked (and paid for) the next night and we did not go there.  (2440344)

4.0 / 5 4.0 / 5 Piers [Tetbury, United Kingdom;GB] on 15/08/2005 (Young couple)

Clean, tidy with friendly service

Extend breakfast time beyond 9.00 am to 10.00am

 (2597519)

4.9 / 5 4.9 / 5 Anonymous on 13/08/2005 (Solo leisure traveller)

Comfortable bed and well appointed accommodation. Good enclosed vehicle parking.

Bathroom, loose shower head wall fixing, bath sealant a bit grubby.

Overall: Very good, only stayed one night so can't comment on the restaurant, wish I could have stayed longer, would use again and will recommend.  (2601997)

4.9 / 5 4.9 / 5 Margaret [Liverpool, UNITED KINGDOM;GB] on 01/11/2004 (Other)

Tea facilities, spacious room

Shower flooded bathroom, stairs need to be covered and side passage like that outside room Need more vegitarian options in restaurant

Overall: I would like to know food options as a vegetarian it proves very difficult to eat out in France. A country that prides itself on its cooking surprises me in its inability to produce vegetarian food other than pasta, pizza and omelete. Smoking and non smoking areas in the resaurant need to be seperated as cigarette smoke does ruin a meal.  (1624444)

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