| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  2.9 / 5 |
| Overall value for money |  3.1 / 5 |
| Performance of staff | 3.4 / 5 |
| Your room | 2.8 / 5 |
| Overall experience | 3.0 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating |  3.1 / 5 |
4.1 / 5
Anonymous
on 24/11/2009
(Group of work colleagues)
(108418729)
1.4 / 5
Beth [hawes, GB]
on 03/11/2009
(Young couple)
Breakfast was simple, not exactly continental but good enough.
The hotel is not as close to M.E.N arena and other things as stated.
The television in the room had poor sound, Could hardly hear it even when turned right up.
No light bulb in the light fitting where you were meant to hang your clothes.
Horrible cold stone floor in bathroom.
Not particularly welcoming service. No smile. Quite rude and careless in respopnse when we asked them any questions.
Certainly not worth sixty pounds especially when it was suposed to be forty five at the time of booking the room.....
(107856942)
2.1 / 5
Anonymous
on 01/11/2009
(Young couple)
1. Able to leave luggage after check out time.
1. Room before breakfast room being plastered (dust everywhere)
2. No mention of renovations when I booked online.
3. No cooked breakfast provided
(108411900)
3.0 / 5
Anonymous
on 10/10/2009
(Solo business traveller)
(107906075)
1.9 / 5
P [Hove, GB]
on 26/09/2009
(Solo leisure traveller)
Bathroom and bedding clean.
No toiletries, only one toilet roll. In need of refurbishment.
Overall: Breakfast was too late(9.30am Sunday)as I had a train at 10.05am so cannot comment on food. £45 was too expensive for this establishment. (108918730)
3.7 / 5
Anonymous
on 22/09/2009
(Solo leisure traveller)
Helpfull. friendly staff, room clean
Overall: Enjoyable stay. within walking distance of town centre. (108747724)
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