| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
hotel bedrooms and corridors in need of redecoration
(1424079)
staff very helpful. put in wrong sized room but sorted quickly. cot put in room was broken but again replaced within 10 mins of reporting problem. breakfast good choice and lots of food. location quiet and perfect for families.
floor in swimming pool very slippery - although warning signs everywhere. swimming pool and changing rooms tired and in need of some attention but clean. room slightly warn and in need of refresh but still clean and perfect size.
Overall: good value for money. rooms excellent size for a family. staff very helpful. (108615038)
Televisions in both rooms did not work.
(108183424)
Pleasant staff
Double beds rather small
Overall: pleasant, would stay again. (108184768)
(108636074)
Price and availability
Lots of things in the room did not work properly
(108386586)
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