2 star

Paragon Hotel, Birmingham

145 Alcester Street, Birmingham, B12 0PJ

Guest Reviews

Summary of Guest Ratings

Check-in process 3.7 / 5 3.7 / 5
Working order of facilities / equipment 3.3 / 5 3.3 / 5
Overall value for money 3.5 / 5 3.5 / 5
Performance of staff 3.6 / 5 3.6 / 5
Your room 2.9 / 5 2.9 / 5
Overall experience 3.3 / 5 3.3 / 5
Order and cleanliness of the hotel 3.4 / 5 3.4 / 5
Guest Rating 3.4 / 5 3.4 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.7 / 5 4.7 / 5 denise [Scarborough, GB] on 03/11/2009 (Mature couple)

very nice building - staff very pleasant and helpful.

Overall: very enjoyable  (108918357)

4.9 / 5 4.9 / 5 Anonymous on 29/09/2009 (Other)

 (108919394)

3.9 / 5 3.9 / 5 Nigel [Derby, GB] on 06/09/2009 (Solo business traveller)

Check in staff were friendly,helpful and polite, Cooked Breakfast was good

Cleanliness of bar/restaraunt poor, poor food menu, not able to get coffee with dinner due to an event in hotel night before???, tables were dirty at dinner and no staff to clean them, only one staff member doing meals, bar, cleaning & tidying up etc, very poor reception on tv in bedroom

Overall: The menu needs attention, as do the eating areas, staff generally very good, room fair but I was in room 126 as I am disabled and the toilet is not easily accessible for people with limitted mobility, reasonably disabled friendly  (108289173)

3.7 / 5 3.7 / 5 Anonymous on 26/08/2009 (Solo leisure traveller)

Good location, parking available

Decor looking a bit dated in places

Overall: Slightly disappointed that some of the TV channels still weren't working (I was told they were being sorted a couple of days after the last time I was there!)  (108663787)

4.0 / 5 4.0 / 5 Anonymous on 04/08/2009 (Solo leisure traveller)

Hotel restaurant was closed. As the hotel is not conveniently located near any restaurants, the only food that was available was at the bar.

Overall: Okay.  (107844122)

4.0 / 5 4.0 / 5 Anonymous on 04/08/2009 (Group of work colleagues)

 (107988248)

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