| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.8 / 5 |
(108695005)
Everything was fine
(108596339)
Everything was fine
(108763311)
Excellent location, ideal for travel by air and airport express bus into City opposite Temple Meads Railway Station which gives you good links to elsewhere
Breakfast and bar area is cluttered. Not a good idea to combine with reception. Not very comfortable to enjoy a quiet drink in the bar.
Overall: Very good, staff very efficient and friendly (108821145)
Clean and tidy and only a ten minute walk to the city centre
small problem with the car park.
Overall: This hotel is clean and tidy, the rooms are of adequate size and the city centre is only a ten minute walk, We had a minor problem with the car park mainly due to being wrongly advised by hotel staff as to how much money to put in the machine to cover our stay. (108307472)
(108978682)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.