| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.4 / 5 |
5.0 / 5
Anonymous
on 02/09/2009
(Mature couple)
clean friendly and not expensive. very large rooms with good facilities
Overall: excellent time (108712657)
5.0 / 5
Simon L [Walsall, GB]
on 24/08/2009
(Young couple)
Very clean, services brilliant and the staff were extremly freindly.
Thanks to everyone for making our stay very welcoming, We were there for the U2 gig.
Only minor bad point was there was a strange smell in room 12a which we were staying in when you first entered the room?
Outside the window down to the left hand side was a extract fan exhaust duct.
I work in the airconditioning business and put the problem of the smell coming from this fan. All that needs doing to rectifying this problem is to extend the duct work from this fan to a further point away from the rooms windows.
Hope you don't take offence to my comments but hope you can use them to help solving the issue.
Overall: Very clean, services brilliant and the staff were extremly freindly. Thanks to everyone for making our stay very welcoming, We were there for the U2 gig. (108798532)
4.7 / 5
john [acheritou, CY]
on 19/06/2009
(Mature couple)
Friendliness of staff and cleanliness. Proximity of hotel to bus and rail transport.
No bad points
Overall: Having used the Staindrop before we knew what to expect and weren't disappointed. (107750888)
3.1 / 5
Anonymous
on 07/05/2009
(Solo leisure traveller)
Food was excellent but meals too big
Television in Room didn't work properly despite staff trying to solve the problem
(107923931)
4.7 / 5
BRIAN [SEAHOUSES, GB]
on 08/04/2009
(Mature couple)
(107429552)
4.7 / 5
Ryan [Nottingham, GB]
on 17/03/2009
(Young couple)
Very Pleasant Staff
(107935977)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.