| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
3.7 / 5
[SLEAFORD, GB]
on 19/10/2009
(Group of adult friends)
Central location, good welcome
Decoration in bedroom looking a bit tired, wallpaper peeling off in places, shower head a bit old and tatty. Surprised that we had to pay extra for parking.
Overall: Convenient for city centre. Dining room was excellent, good food and polite and interested waiters. (108686936)
4.0 / 5
Anonymous
on 25/09/2009
(Group of work colleagues)
(108695411)
5.0 / 5
Anonymous
on 21/09/2009
(Mature couple)
The ONLY bad point was when we came to leave and the receptionist seemed to have a bar bill against our room. We had not even located the bar in the hotel, let alone used it! However, she accepted our objection - and we had nothing to pay.
(108324540)
3.9 / 5
Anonymous
on 07/09/2009
(Mature couple)
The hotel notified us by email of a wedding on the afternoon/evening of our stay, with music until midnight and restaurant unavailable. They put us as far from the music as possible, and we were not disturbed by it.
The notification of wedding and music until midnight was only given a few days before our arrival - too late to make other arrangements. We booked 6 months prior, and the wedding, too, I would guess.
Overall: Generally good, but expensive for what we wanted. Clearly our choice, though! (107704464)
5.0 / 5
Anonymous
on 01/09/2009
(Young couple)
Very clean an cosy room with a beautiful view. Delicious and fresh breakfast with very friendly service. We were able to leave our luggage for a few more hours after check-out, so we could explore the town a bit longer.
Overall: We spend a lovely day in town and got to rest in the hotel very confortably. The staff was very helpful and gave us tips for walking routes and special places. (108910377)
4.1 / 5
Anonymous
on 21/08/2009
(Mature couple)
very pleased with the room,and location of the hotel.the breakfast menu catered
for all choices.staff were pleasant and courteous
one minor thing only.the teasmade facility was not replenished on the following
day.
Overall: my wife and i absolutely loved it and would like to stay again in the future (108830039)
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