| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room |  3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
3.9 / 5
kevin [trimley st martin, United Kingdom]
on 13/12/2004
(Mature couple)
(1645215)
3.7 / 5
pamela [bristol, GB]
on 30/11/2009
(Mature couple)
(108366704)
4.0 / 5
Anonymous
on 28/11/2009
(Mature couple)
(108559505)
3.4 / 5
Caroline [Nottingham, GB]
on 25/08/2009
(Family with older children)
See bad points first. The receptionist was extremely helpful and extra beds/towels were moved into our room to accomodate the children.He told us who to complain to , was very transparent and open. Dining room staff were helpful. Having had an initial bad impression the staff tried hard to rectify this.
On booking the room I reserved a "family room" for myself, husband and 2 children.The booking form wanted to know how many adults would be staying in the room but did not want to know how many children. I entered 2 adults only believing that to enter 4 would incur extra charge for 2 adults. Upon arrival at 21.15hrs after an 11 hour car journey the receptionist informed us that the room reserved was for 2 adults only and 0 children. The websitem is not interested in the number of children staying and obviously should be. The hotel was fully booked.
Overall: Initially a nightmare but not too bad. (108510994)
4.7 / 5
tracy [clermont l'herault, FR]
on 02/08/2009
(Mature couple)
(108523823)
5.0 / 5
Anonymous
on 31/05/2009
(Mature couple)
Very clean and comfortable in a good location with plenty of parking close by. A good place to finish the break before catching the ferry home.
None really - perhaps not very French?
Overall: Excellent. (107702450)
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