| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room |  4.1 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
4.9 / 5
Jason [Loughborough, GB]
on 23/11/2009
(Solo business traveller)
Pleasant building, attentive staff, lovely breakfast
Overall: Very nice hotel in a convenient location for North Yorks, the North East and the A1 (108971950)
4.6 / 5
Anonymous
on 19/11/2009
(Solo business traveller)
Food was very good (I ate dinner in the bar and breakfast in the restaurant) and the staff were very friendly & helpful. Room was decorated well and comfortable. It was easy to find from the motorway.
Activehotels website said it had a fitness centre but it did not.
Overall: I really enjoyed staying at this hotel and would recommend it. (108838114)
5.0 / 5
Julia [Bournemouth, GB]
on 09/11/2009
(Solo leisure traveller)
Quiet location despite being so near A1. Very good food and attention to detail.
Overall: enjoyed the experience. Two private parties were taking place at the time of my visit and I was very pleasantly surprised that I was not disturbed at all by the guests/noise etc. (108274871)
5.0 / 5
Michael [Wetherby, GB]
on 08/10/2009
(Solo leisure traveller)
The hotel staff with whom I came into contact were always very charmimg and helpful, especially the reception staff. The quality of the food was good and where it was served (as opposed to the carvery and breakfast self service) it was always well presented. The carvery and breakfast were also very good and varied and value for money.
Toast had not always been in the toaster long enough and had to be sent back on two mornings because really it was not touched on one side and barely on the other. To show that it had not just been reheated it was noticible that the brown I requested had turned to white. A small, very small, matter.
Overall: Enjoyable, quiet and leisurly. Everything one could wish for in a quiet weekend. (108330496)
5.0 / 5
Glyn [West Runton Norfolk, GB]
on 08/10/2009
(Mature couple)
Lovely building and excellent staff.
Rather expensive bar.
Overall: Very comfortable and enjoyable. (108805334)
1.7 / 5
John [Pitlochry, GB]
on 29/09/2009
(Mature couple)
pillow's cases clean but actual pillow's manky, bed spread filthy looked as if they had not been changed all summer room noisy generator going all night breakfast looked nice but cold
Overall: we booked for 2 nights but it was so bad we left after 1 night (108602238)
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