| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
(108579851)
Excellent setting adjacent to Rutland water
lots of steps and walk from rooms to restaurant in poor weather could be off putting
(108150867)
Reception staff were very welcoming. We also booked a single room. This room was at the top of a flight of stairs and very dark. We asked for this room to be changed as it was for an elderly lady. This was done and she was very pleased with the new room.
Not really any bad points.Perhaps a slight problem with all the many steps for the disabled.
It would be difficult getting from your room to the restaurant or swimming pool.
Overall: Comfortable hotel with welcoming staff. The breakfast was good. Swimming pool and facilities were excellent.Rooms were clean and warm. (107739056)
Breakfast service and food quality/choice
Main meals and luchtime snacks too expensive.
Overall: Room was too dark with small windows. Internet connections options are liited. Very few travellers have a dial up account anymore which is the only option available in the rooms, the wireless option in other parts of the hotel was poor and expensive. (108467681)
Very good all round, food great.
Overall: Excellent (108913945)
Situation good. location great
Too much stair/step climbing, Remote leisure centre and restaurants from accommodation. Restaurant was pushed at reception, when bar meal would have sufficed. No lounges really.
Overall: OK for one night (108719241)
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