| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
4.1 / 5
Anonymous
on 16/11/2009
(Solo business traveller)
(108213971)
3.3 / 5
Peter [Oldham, GB]
on 20/08/2009
(Solo business traveller)
Staff were available and helpful
Room had not been prepared, Drinks expensive, Unruly guests not kept in check noise in corridors at 1.30 am
Overall: Not good, only the helpfulness of the staff made the stay more comfortable (108364851)
3.7 / 5
Louisa [London, GB]
on 15/08/2009
(Other)
Clean and good facilties and proximity to The Grove Golf course excellent for event - beautiful grounds
With DeVerre chain the food available on site is always average / nice never great or brilliant - having stayed at De Verre Berkshire near The Berkshire Golf course this was a huge improvement and a pleasant surprise. Never fails to amaze me that they cannot bring all their chains n line to the Carrick up in Scotland - Cameron House which is marvellous ....
Overall: good for what was required (108998190)
1.6 / 5
T [Huddersfield, GB]
on 25/06/2009
(Mature couple)
Very small room for a double. Bed small and pushed against the wall. Room only equipped for one person i.e. towels/pillows shanpoo, coffee etc. No pillows in one room and no extra pillows available when requested. Attitude of reception staff unhelpful. Rooms in the new block are really single rooms and should not be sold as doubles.
(107522399)
4.1 / 5
Anonymous
on 15/06/2009
(Solo business traveller)
(107424251)
4.9 / 5
hayley [watford, GB]
on 25/05/2009
(Group of work colleagues)
Overall: lovely hotel with beautiful grounds. Very pleasant staff. (107539983)
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