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4 star

Best Western Lodge Hotel, London

52-54 Upper Richmond Road, London, SW15 2RN
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.4 / 5 3.4 / 5
Overall value for money 3.3 / 5 3.3 / 5
Performance of staff 3.9 / 5 3.9 / 5
Your room 3.3 / 5 3.3 / 5
Overall experience 3.5 / 5 3.5 / 5
Order and cleanliness of the hotel 3.9 / 5 3.9 / 5
Guest Rating 3.6 / 5 3.6 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.0 / 5 4.0 / 5 Patrick [Kelso, GB] on 03/09/2009 (Solo business traveller)

 (108433062)

3.6 / 5 3.6 / 5 Anonymous on 16/07/2009 (Solo business traveller)

 (107364740)

3.3 / 5 3.3 / 5 HUGH [ALHAURIN EL GRANDE, ES] on 16/04/2009 (Mature couple)

The staff were very nice and very helpfull

As i am in my 66th year and i was on the top floor and there was no lift i would not use the hotel again

Overall: When i booked the hotel i was told by you that the bill for my room would be 601 gbp the final bill for my room was 129 per night a total of 645 gbp should i get a rebate  (107684127)

3.6 / 5 3.6 / 5 Anonymous on 21/01/2009 (Group of work colleagues)

the hotel is located near tube station..it only takes about 3-5 mins to walk, that's quite good.

 (107531286)

4.3 / 5 4.3 / 5 Martin [Awliscombe, GB] on 09/11/2008 (Solo business traveller)

Good breakfast. Smart clean room

 (107685571)

1.7 / 5 1.7 / 5 Anonymous on 20/10/2008 (Young couple)

There were none!

Room was horriffic - bed comprised two singels pushed together, of different heights and firmness. Staff knocked on the door in the morning almost an hour before check-out. The entire stay was faceless and below par. The room was far too expensive for what was delivered.

Overall: Worse than poor.  (107761217)

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