| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel |  3.9 / 5 |
| Guest Rating | 3.5 / 5 |
4.0 / 5
Joseph [Zetland, AU]
on 20/07/2009
(Same sex couple)
Nice clean hotel, love that it was newly renovated and great price
bed was a bit hard
Overall: very happy with the hotel cleanliness and location (108428076)
4.4 / 5
Anonymous
on 15/06/2009
(Solo business traveller)
(107935849)
4.4 / 5
Anonymous
on 05/06/2009
(Group of work colleagues)
Hotel was very clean & tidy, staff very helpfull and friendley
Overall: Same as summary of goods points. (107555485)
4.9 / 5
Anonymous
on 06/05/2009
(Solo leisure traveller)
(107959890)
4.0 / 5
David [GALWAY, IE]
on 16/02/2009
(Mature couple)
The location was excellent. It was much closer to Oxford Street and Covent Garden than I expected.
We stayed in one of the newly renovated rooms and it was very nice.
The breakfast was a disaster. It was explained to us when we asked that the breakfast room had a big number of people coming through at the same time. I think this must be true as what we experienced could not be normal.
We were left waiting for ages before we were allowed to sit at breakfast.
When we were shown to a seat the waiter left us with an uncleared table and no cutlery or table ware. The customers were left to wander around trying to find cutlery and toast etc. The orange juice was like a watered down version of diluted orange juice.
The tv with four channels was totally inadequate. We are living in a modern age. If Sky tv is too expensive then there are plenty of free to air satelite channels available at no cost.
Overall: Apart from Breakfast and the TV we had a lovely time. The male receptionist was very nice and courteous and the gentleman at the front desk beside the door was a pleasure to deal with and he was most helpful. (107417882)
3.3 / 5
Anonymous
on 16/09/2008
(Solo business traveller)
(107194482)
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