| Check-in process |  3.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  2.7 / 5 |
| Performance of staff |  3.6 / 5 |
| Your room |  2.6 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating | 3.0 / 5 |
2.9 / 5
R [Droitwich, GB]
on 13/10/2009
(Group of work colleagues)
Convenient. fairly clean & tidy
Tiles in shower need replacing. Windows do not open. Air con unit not working. Check out a bit slow
(108536494)
5.0 / 5
amanda [WHYTELEAFE, United Kingdom]
on 17/09/2009
(Mature couple)
(108965392)
4.9 / 5
JOHN [CAERNARFON, GB]
on 14/09/2009
(Family with young children)
A very clean hotel. Stayed in a newly refurbished room. The receptionist is very welcoming and made us feel special. Although we didn't visit the restaurant it looked the part. Walking distance to the shops and museums and the tube is on the next street
Didn't have breakfast because it was too expensive.
Overall: Would definitely stay here again and recommend others. (108975324)
2.6 / 5
Anonymous
on 31/07/2009
(Young couple)
Handy for central London, not too expensive for London
Small, dingy room with non-stop hum outside the window from ac unit or something. Poorly decorated bedroom.
Overall: OK (108286778)
1.4 / 5
Anonymous
on 07/07/2009
(Solo leisure traveller)
Conveniently situated, nice neighbourhoud
Noisy, not enough space, narrow bed, slow and not very friendly reception staff
(107790600)
2.3 / 5
Anonymous
on 06/07/2009
(Group of work colleagues)
Reception and Bar lookedm clean and modern.
Once you left ground floor the hotel looked tired and grubby.
Overall: Location was good but the room was very dated and worn. Bar was very modern and relaxing to sit in. (107893076)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.