| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
We would definitely book again for next year - the staff were really good and helpful particularly on reception
Our room was not cleaned for 2 days but we partly to blame as we hadn't put a notice out
Overall: Great (108685038)
rooms
Service
Overall: Very good and we will stay againin future (108176429)
Sandwiches ordered from the bar were fresh, well-presented and tasty.
Inadequate staffing levels, excessive queuing to check in and seek information; long wait at the bar to order food, poor shower function in room, unsatisfactory service at breakfast in a very crowded dining room.
Overall: Wouldn't repeat it. (107557466)
Lovely Hotel - Superb Food
Overall: Lovely stay, . (107382827)
This is a hotel of high standard and reasonably priced and very close to the centre of London. Perfect for us visiting our children in Archway
Dont take this as a critisism of our stay. The potato and leek soup we had for lunch was a bit tasteless but the service was very good.
Overall: Excellent and we will not hesitate to book the hotel on our next visit to London (107678603)
very clean,welcoming and friendly atmosphere.
Staff very attentive.Restaurant A1.Well done chef!
Only a small detail,I know,but this was the first time that I had stayed at a hotel that not only placed free water in the fridge,but went to the trouble of supplying fresh milk as well.
Overall: A very pleasant surprise to have found this hotel,especially at the rate of £95 per night including a jolly good breakfast. (107973348)
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