| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
4.6 / 5
Anonymous
on 13/10/2009
(Group of work colleagues)
very friendly staff
#1. We stayed in a room for disabled and the bed was not safely fixed. That was due to the semi-wooden floor which was too slippery. So it would be helpful to cheque this in your hotels. In our case we just moved the bed to the wall so the wall sort of stabilized the situation.
Overall: We would recommend the hotel (108830484)
5.0 / 5
ROGER [Derby, GB]
on 04/10/2009
(Mature couple)
As a stop over stay, we were very pleased with our choice. Staff in the pub bar were particularly pleasant and attentive.
Overall: We will book again, next time we fly from Gatwick. (108578655)
4.6 / 5
Anonymous
on 25/09/2009
(Mature couple)
Rooms were very modern, with good facilities
Food available in the adjoining pub was limited.
Overall: Very good, pleasant staff who were happy to help. (108772082)
3.9 / 5
Anonymous
on 13/09/2009
(Mature couple)
We were surprised at the £6 charge to park overnight as this hadn't been made clear on the web site when booking
Overall: We found all the staff were very helpful and welcoming (108434698)
4.7 / 5
simon [coventry, GB]
on 31/08/2009
(Family with older children)
(108644380)
2.0 / 5
Anonymous
on 13/02/2009
(Other)
Rooms oven-hot first night & fridge-cold the second.
Water pressure in shower feeble.
"Wet-room" shower lovely design but poor practicality - water goes everywhere.
TV channel choice poor in the rooms where it was working: single channel in the other.
Whole group checked out in-absentia after 1 night when booked in for 2.
Overall: Won't be coming back & neither will any of my colleagues (107810485)
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