| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel |  4.3 / 5 |
| Guest Rating | 3.9 / 5 |
4.7 / 5
mary [sandes, NO]
on 08/05/2009
(Family with older children)
(107951390)
4.3 / 5
Anonymous
on 22/02/2009
(Solo business traveller)
Quiet room but still in the very centre of London. It was possible to be very low key and private
Wasn't clear from the booking process if the card details had actually been used to pay or just taken as security to reserve the room
Overall: Pleasant (107416758)
4.1 / 5
Anonymous
on 25/01/2009
(Group of work colleagues)
very helpful staff,our special request was dealt with well.
clean comfortable room.Oxford st very close
very convenient for getting around,2 mins from underground station
restaurant not open at lunchtime on saturday
Overall: overall a good experience (107902818)
3.4 / 5
Anonymous
on 02/01/2009
(Same sex couple)
Quiet room, good beds
Unfortunately I stayed at the hotel when it was full of many groups, and it was impossible at times to use the lift, or to move in the halls. Room was also too far from the lift
Overall: Adequate. Staff (Concierge) were helpful (107835074)
4.0 / 5
[Luton, GB]
on 17/12/2008
(Young couple)
Hotel is comfortable and in a covenient location right in the centre of London.
Our room was on the same floor as the reception area and at the end of a corridor which had an area which was converted into a disco which went on into the early hours.
(107585297)
4.0 / 5
Anonymous
on 15/12/2008
(Other)
(107900315)
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