3 star

Thistle Piccadilly, London

Coventry Street, London, W1D 6BZ

Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.5 / 5 3.5 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 4.0 / 5 4.0 / 5
Your room 3.3 / 5 3.3 / 5
Overall experience 3.6 / 5 3.6 / 5
Order and cleanliness of the hotel 3.7 / 5 3.7 / 5
Guest Rating 3.6 / 5 3.6 / 5

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Night(s) Room(s)

Guest Reviews

3.9 / 5 3.9 / 5 Anonymous on 27/10/2009 (Young couple)

Staff were friendly and the breakfast was excellent.Plenty of time for breakfast and checking out. Did not feel rushed.

Room a little shabby but fair. Noisy at night as next to Leicester Square. The bar shut without asking if we wanted a final drink (we were the only ones in there at the end of the night?!).

Overall: Good, would book again if a reasonable deal.  (108914998)

4.1 / 5 4.1 / 5 Johnny [N-Rolvsoy, NO] on 06/10/2009 (Group of work colleagues)

 (108305699)

4.1 / 5 4.1 / 5 ian [eastbourne, GB] on 02/09/2009 (Young couple)

 (108293362)

4.3 / 5 4.3 / 5 Anonymous on 24/07/2009 (Mature couple)

This hotel was right in the middle of the west end with all of the amenities right on the door step. the staff were efficient and polite at all times

Overall: we arrived at the hotel at approx 13:30 hrs. we were in oroom within 10 mins and out into the west end in another 10mins the hotel is situated 5 mins from Picadilly circus, 2 mins from Leicester square and 10mins form Trafalga square. Ideal for all of the sights  (107538756)

2.0 / 5 2.0 / 5 Clemens [Muenchen, DE] on 14/06/2009 (Solo business traveller)

well at least i got a hotel room.

Hotel was overbooked; They transferred me to a sister hotel, so i had to travel back in the morning; Room was not completely cleaned; The windows were old, so they let a lot of street noise in (beeping pedestrian lights - like an alarm clock every 5 minutes) - overall i wasn't able to sleep more than 4 hours. In the morning there was a queue at the breakfast room. Given that it was not my fault, the hotel staff could have been much friendlier.

Overall: Overall experience was very poor, given the price of the hotel. It wasn't worth more than half the money.  (107337607)

3.4 / 5 3.4 / 5 Anonymous on 21/04/2009 (Mature couple)

The room was clean and nice (although small). Surprising that the room could be so quiet and paeceful in such noisy surroundings.

I was disappointed to find no tea-making equipment. It would have been nice to find two bits of chocolate (and not only one) on the pillow when we returned at night.

 (107396131)

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