| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 4.1 / 5 |
5.0 / 5
martyn [Spalding, GB]
on 16/11/2009
(Mature couple)
This stay was flawless the room and view were spot on the staff were A1
(108981715)
4.4 / 5
Anonymous
on 10/09/2009
(Young couple)
Well appointed rooms. Excellent staff / conciege. Great location. Lovely building.
Breakfast was nice but not very original.
Windows have to be locked shut so always running A/C.
Limited options to avoid lifts.
Lobby full of unsubtle G20 security men
Overall: Nice stay (107543660)
4.9 / 5
Melanie [Paddock Wood, GB]
on 25/08/2009
(Young couple)
(108312322)
4.7 / 5
Lynda [paddock Wood, GB]
on 03/07/2009
(Mature couple)
lovely room overlooking the river
(107756380)
5.0 / 5
Anonymous
on 19/06/2009
(Mature couple)
A wonderful experience made even better by being upgraded to a more luxurious room because ours was not ready for us.
Very expensive meal in the restaurant - prices on the menu do not include VAT or service charge, although these are automatically added to the bill.
Overall: I would recommend this to anyone who wants a comfortable hotel near Whitehall/Westminster. (107521651)
4.7 / 5
Victoria [London, GB]
on 28/05/2009
(Young couple)
Beautiful, excellent service - we loved the TV in the bathroom.
None
Overall: Very good (107802657)
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