| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.3 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.5 / 5 |
The location, we were attending an event at Buckingham Palace; the hotel was quiet and well ordered
toilet seat was broken
air conditioning was very noisy
Overall: Good overall (107904075)
TV not working and there are no coffee or tea bags inside the room.
Overall: OK (107978782)
(107587073)
Beautiful room, very good size. Manager and staff all very friendly. Nice food. Good selection of spirits in bar.
Mini bar missing from our room
Overall: Really enjoyed ourselves and thought our room was lovely. (107767181)
Comfortable bed.
Water not as hot as I would have liked when showering in morning.
(107952804)
(107709332)
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