| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.7 / 5 |
Good value for money, easy check in and check out, friendly staff.
Reception area looked a bit tired - the carpet was frayed, so first impressions not brilliant. The bar was not open late - would have expected this to be the case. However we were able to get a drink from the reception to take up to the room.
Overall: Good, would stay there again. (108827735)
recent little refurb which has helped.
Staff as always more than helpful, always bright & cheerful
Car Park Charges!
Overall: I always enjoy it here, there is cheaper in Birmingham, but not as consistent as this, staff are always very helpful too! you can't always buy that! (108610817)
(107403753)
polite staff
Overall: pleasant (108277200)
Superb action of staff to my leaving my mobile phone in my room after checking out.Thanks again
Overall: Very satisfactory (107690891)
Good views, iron and ironing board, biscuits, location
Wifi should be free
(107578698)
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