| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money |  2.9 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.0 / 5 |
| Overall experience |  3.3 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.4 / 5 |
2.9 / 5
Holly Jane [St. Peter Port, Guernsey, GB]
on 24/11/2009
(Group of work colleagues)
(108722422)
3.4 / 5
Pamela [Portsmouth, GB]
on 22/10/2009
(Mature couple)
polite & helpful staff
room could be a little bigger, room a bit too warm at night
Overall: close to station & shopping centre (108199521)
4.9 / 5
John [Youghal, IE]
on 18/10/2009
(Mature couple)
Very central and convienent to all public transport services.
Staff are very efficient and friendly.
Overall: Our stay and the service at this hotel were what we hoped for. (108139211)
4.3 / 5
Anonymous
on 14/10/2009
(Other)
Was clean and staff were friendly and was great location but i missed having tea coffee in room. my only complaint
Overall: very good (108418783)
4.1 / 5
Anonymous
on 03/09/2009
(Family with young children)
Hotel is in a great location, with easy access to all main attractions.
(107756424)
4.3 / 5
Anonymous
on 06/08/2009
(Group of work colleagues)
We had booked 5 rooms. 1 of the rooms was awful and the 2 people had to be moved to another room and another 2 people couldn't get into their room after using the leisure facilities and had to wait in their towels for 15mins whilst hotel staff sorted it out!!!
Overall: Overall apart from 2 of the room issues we were happy with everything. I had rang booking.com to cancel the 6th room but on arrival i was told this hadn't been done which was very annoying for me to have to deal with when all we wanted to do was check-in!!! (107426829)
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