| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
2.0 / 5
Alison [manchester, United Kingdom]
on 18/11/2004
(Solo business traveller)
Central location.
Bathroom in poor state of repair and dirty, very poor choice on room service menu, check in slow.
(1658446)
5.0 / 5
Anonymous
on 14/11/2009
(Same sex couple)
Easy access to Princess Street. This was necessary due to travelling with elderly mother. Although only one nights stay it was extremely comfortable and enjoyable.
Overall: Excellent. (108501298)
3.3 / 5
Sally [Weston-super-Mare, GB]
on 27/10/2009
(Mature couple)
Central. Not disturbed too much by other guests.
Expensive bar prices. Breakfast expensive.
Overall: Enjoyed the location and the peacefulness (108729459)
4.3 / 5
Anonymous
on 16/10/2009
(Solo business traveller)
great location, clean rooms.
a bit noisy at night, due to city centre location
Overall: good (108989168)
4.0 / 5
Anonymous
on 21/09/2009
(Mature couple)
Clean, excellent location.
Breakfast not included in the rather high rate.
Overall: Could think of returning. (108217585)
1.0 / 5
Michael [Newcastle upon Tyne, GB]
on 09/09/2009
(Solo business traveller)
Due to flooding I wasn't able to get to the hotel however the hotel was very unflexible and referred me to their T&C's and insisted that I paid for the room which is fair enough however hundreds of people were effected on the day so I would have hoped for a bit of flexibility!
Overall: Due to flooding I wasn't able to get to the hotel however the hotel was very unflexible and referred me to their T&C's and insisted that I paid for the room which is fair enough however hundreds of people were effected on the day so I would have hoped for a bit of flexibility! (108799103)
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