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Home > United Kingdom > Scotland > Highland > Inverness > Thistle Inverness

Thistle Inverness, Inverness

Millburn Road, Inverness, IV2 3TR
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Summary of Guest Ratings

  • Check-in process 4.1 / 5 4.1 / 5
  • Working order of facilities / equipment 4.0 / 5 4.0 / 5
  • Overall value for money 3.9 / 5 3.9 / 5
  • Performance of staff 4.1 / 5 4.1 / 5
  • Your room 3.9 / 5 3.9 / 5
  • Overall experience 4.0 / 5 4.0 / 5
  • Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
  • Guest Rating 4.0 / 5 4.0 / 5

Guest Reviews

4.1 / 5 4.1 / 5 Alan [Kirkwall, GB] on 14/11/2009 (Solo business traveller)

 (108542541)

5.0 / 5 5.0 / 5 Anonymous on 09/11/2009 (Solo leisure traveller)

very nice and clean and in good condition

Overall: very comfortabel  (108142134)

3.1 / 5 3.1 / 5 Anonymous on 23/10/2009 (Solo business traveller)

Staff seemed friendly but very overworked

I didn't appreciate the fire alarm at 3.30am, nor hanging around in the car park till 4.00am.

Overall: Why charge £12+ for a breakfast? A cafe or even Tescos just down the road would charge less that a third for the same meal. How can you justify this?  (108887908)

3.9 / 5 3.9 / 5 Anonymous on 08/10/2009 (Group of work colleagues)

Rooms were clean, tidy and comfortable. Food was of good quality and plenty of choice. Check in/out process was very quick.

Not always a member of staff to serve at the bar or to take room numbers when enetering the restaurant.

Overall: Overall, an enjoyable stay.  (107811870)

4.4 / 5 4.4 / 5 albert [birmingham, GB] on 01/10/2009 (Group of adult friends)

AFTER READING POOR REVIEWS FROM OTHER SITES I WAS PLEASENTLY SURPRISED ROOM WAS CLEAN BEDS WERE COMFY ROOM WAS SPACIOUS AND HAD IRON HAIRDRYER AND TEA MAKING ETC, HOTEL WAS MODERN AND IT DIDN HAVE SWIMMING POOL AND GYM ALTHOUGH I DIDNT HAVE TIME 2 USE THEM

Overall: HOTEL WAS CLEAN AND WITHIN WALKING DISTANCE OF TOWN CENTRE OR FIVE POUNDS IN TAXI (CUP OF TEA AND MEALS A LITTLE ON EXPENSIVE SIDE) BREAKFAST WAS LOVELY LOTS OF CHOICE OVER ALL I WAS PLEASED WITH ROOM AND RECEPTION STAFF WOULD I STAY AGAIN? I WOULD HAVE IF I GOT SAME DEAL BUT UNFORTUANTLY DUE TO MY EXPERCIENCE NOT IN THE SAME HOTEL BUT WOULD I RECOMMEND TO OTHERS YES IF U CAN GET THE RIGHT PRICE I PAID 59 POUND FOR 2 BREAKFAST INCLUDED BUT I KNOW OTHER GUESTS WHO HAD PAID 110 A ROOM  (107783972)

1.6 / 5 1.6 / 5 Anonymous on 14/09/2009 (Young couple)

Easy parking, although hotel is located on one side of a divided road. And car park was poorly lit come to think of it.

Window handle sheared. Window would not close. Toilet seat broken, unsafe. Room quite small. Dark and dreary decor. Bathroom fixtures dated, worn, and dirty. Reception uncontactable on phone in the morning (staff busy with check outs? understaffed?). Fire alarm sounded repeatedly. No staff presence during 'evacuation'.

Overall: Unfortunate that this hotel lets down the whole chain, which I have usually found to be acceptable. If you must stay here, spend the extra 20 quid for an 'executive' room.  (108437894)

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