| Check-in process | 3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.1 / 5 |
| Overall value for money | 3.1 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.3 / 5 |
clean & comfortable
shower accomodities need to be seen to
Overall: good quality for money .Staff very kind & helpful.need to better shower. (97666013)
(99436544)
the price was fair
the broken bed, dirt under the bed, location was poorly advised
(3304621733)
Hotel and staff were excellent, however it is in a very rough 'ethnic' area and returning to the hotel in the evenings felt undafe.
Relocate.
(2428341)
(2399516)
Easy access to Paris with the train. Close to events that we attended.
Parking lot was not secured. Bed mattress needed replacing. Only one restaurant nearby.
Overall: The area around Saracens was not the best neighbourhood. No restaurants, no shopping and is known for break-ins (apparently). We saw several cars with the windows punched out. A secured parking would be an asset, the neighbouring Formule 1 Hotel has this and they are cheaper. When we expressed concern about the lack of security for our auto and wanted to cancel our booking, the manageress wanted a 50% payment for the days we booked before she would let us out of our booking. We found this a bit extreme and stayed on in spite of our fears of a break-in. Fortunately nothing happened! (1792476)
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