| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.3 / 5 |
4.9 / 5
Anonymous
on 21/09/2009
(Mature couple)
Efficient and friendly staff, clean rooms
Safe in room not working
Overall: Very Good (107942159)
4.9 / 5
Paul [Burbage, GB]
on 18/08/2009
(Mature couple)
excellent all round with only a couple of minor complaints listed below
Shower difficult to operate, either very scolding hot or unable to stabilze heat. Pillows on bed very poor quality. Evening meal whilst well prepared and presented, a little expensive. outer rooms facing road very noisy at night
Overall: would stay again (108729647)
5.0 / 5
Anonymous
on 12/08/2009
(Family with older children)
(108798357)
2.1 / 5
Anonymous
on 10/08/2009
(Family with older children)
clean, easy to get to,
St Stephens Brasserie very expensive and not very child friendly with a very poor children's menu.Kept waiting to order between courses.Bar prices extremely high and with the exception of the young Irish barman and chamber staff all unhelpful and surly ( did try both bar snacks and brasserie meals)
Overall: Probably will not stay again,Although will come back to visit Ironbridge and surrounding attractions.Would most likely stay in a homely B and B (108164756)
4.7 / 5
Michael [Newbury, GB]
on 14/07/2009
(Mature couple)
Overall: Pleasant,convenient and comfortable - good value. (107649543)
3.9 / 5
Anonymous
on 06/07/2009
(Mature couple)
(107676796)
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