| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.1 / 5
Anonymous
on 01/08/2008
(Same sex couple)
Receptionist very efficient and courteous
We were not impressed with the ambience or menu in Kaynes Bistro. The atmosphere was not in keeping with a four star hotel. We were too long waiting for our food and it turned out to be very disappointing - one dish had a cold puree mixed with a warm fish dish and the pasta was very stoggy and unappetising. We were reasonably happy with our starters and dessert. The staff were efficient and courteous and we mentioned to the manager that we were not very satisfied with the meal as he did ask. He was nice about it and apologised.
Overall: Nice accommodation Disappointing bistro which lets the hotel down (97490811)
5.0 / 5
Owen [London, GB]
on 12/04/2008
(Mature couple)
Good quality, lovely location
Car park can get overcrowded and can be difficult to park in for residents
Overall: Excellent, very good breakfast. would like to have known the possible difficulty of parking. Need to advertise what good views there are from the Hotel. (97987562)
4.3 / 5
Anonymous
on 04/01/2008
(Group of adult friends)
Centrality. Friendliness of staff.
Misinformed about closing time for requesting bar food. Unaware of this we arrived at the wrong time and were met with a very shrug of the shoulders and inflexible attitude even though it was not our fault.
(97065510)
1.6 / 5
hannah [co.tipperary, IE]
on 17/05/2007
(Group of adult friends)
Overall: checking in was a nightmare..left waiting forever..rooms were not up to standard very dusty cobwebs..breakfast must have been under the grill since day before it was so hard..hotel needs an overhaul..very disappointed for money we paid,we would have got better in a b+b.. (99626834)
4.7 / 5
Anonymous
on 21/02/2007
(Young couple)
(99134851)
3.9 / 5
Anonymous
on 12/07/2006
(Mature couple)
central for the sites we wanted to see good food in bistro, good size room
upgrading was going on during our stay, could put tea and coffee making in room This should improve when the refit has finished
Overall: We enjoyed our stay and would consider returning in the future (3304778968)
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