| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 2.9 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.3 / 5 |
Very friendly and helpful staff Everywhere very clean
No lifts and as a disabled customer found getting to my room quite arduous
Overall: Apart from the above - excellent (108545282)
(108479423)
the hotel was very tired and is need of a refurb
(108523618)
Breakfast was very mediocre. Rolls dry. Coffee very weak. Fruit juice warm & tastied watered down.
(108529188)
Excellent place to stay, bars are close by.
the hotel only serves continental breakfast and not full english, very poor parking if you don't get there early enough you have to go looking round all the side streets to park your car, but most side streets are residential permit holders only.shower wasn't very good.
Overall: enjoyed the stay and would stay again. (108996064)
(108122837)
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