| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.6 / 5 |
| Overall experience |  3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
3.4 / 5
Robert [Tamworth, GB]
on 23/06/2008
(Solo business traveller)
The hotel staff were friendly and helpful. Close proximity to train Station. Good parking facilities. Close to Paris Nord Expo where I working.
One of the main reasons for staying at this hotel was the availabilty of wirefree internet connection in room. This facility was not available and should therefore not be advertised by hotel. Room was not cleaned on Sunady and neither were the towels changed. There was a restaurant advertised but thiss sadly not open on Friday, Saturday or Sunday evenings. Room overlooked a local meeting place for dozens of very noisy people who partied until the early hours. Breakfast was abysmal.
Overall: Not unpleasant but the hotel should do more to alleviate noise in park next to hotel. (97994877)
4.0 / 5
Constantijn [Groningen, NL]
on 30/05/2007
(Solo business traveller)
(99315571)
4.3 / 5
clive [wellingborough, United Kingdom;GB]
on 28/11/2006
(Solo business traveller)
Everything
Overall: I travel a lot, and am very critical. This hotel is superb value for money, the food is exceptional, although a hot breakfast would be better than the cold ham/cheese etc, but having said that it is still fine. Seemed a bit understaffed in the bar area with one preson on both bar and reception duty. If this is representive of Balladins I will use these hotels again! (99466445)
1.3 / 5
Pieter Laurens [Lenzburg, Switzerland;CH]
on 29/10/2006
(Solo business traveller)
The breakfast
Very poor service, not clean, too small room for a fairly high price
Overall: See above (3305454480)
2.7 / 5
Glenn [Blackpool, United Kingdom;GB]
on 05/07/2006
(Group of adult friends)
(3304840891)
1.9 / 5
Amanda [Hampsthwaite, United Kingdom;GB]
on 03/06/2006
(Family with young children)
(3304667167)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.