| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  2.9 / 5 |
| Overall value for money | 2.9 / 5 |
| Performance of staff | 3.4 / 5 |
| Your room | 2.7 / 5 |
| Overall experience | 2.9 / 5 |
| Order and cleanliness of the hotel |  2.6 / 5 |
| Guest Rating | 3.0 / 5 |
2.6 / 5
Anonymous
on 06/10/2009
(Group of adult friends)
staf extremely friendly & helpful
room very basic - smaller than some other hotels - bathroom "grubby"
there is a nightclub - open until 7am Sat/Sun just under the hotel which was below our romms - we were on the 8th floor - our son on the 6th floor - none of us slept more than 2 hrs
Overall: very basic, grubby hotel - unfortunately not enhanced by the extremely helpful, friendly, professional staff (108316049)
3.4 / 5
Anonymous
on 06/10/2009
(Young couple)
staff extremely friendly!
lift out of order - so big wait to get to 11th floor
Overall: Hotel itself is tired and needs upgrading. However, pleasant enough (108605224)
4.9 / 5
Jane [Southend on Sea, GB]
on 29/08/2009
(Family with older children)
(108528617)
3.7 / 5
Anonymous
on 25/08/2009
(Mature couple)
Staff helpfull and friendly , food good and hot .
windows needed cleaning, lick of paint wouldn't go amiss, the lifts were smelly.
Overall: Enjoyable stay perfectly good for a one night stay wouldnt have wanted to have stayed longer than a couple of nights. (107623920)
4.7 / 5
K L P [Scarborough, GB]
on 24/08/2009
(Mature couple)
Nice and clean interior, especially the room. Staff very efficient, polite and helpfull.
The outside of the hotel was dated and 'tired' looking.
Overall: Enjoyed our short stay. The outside of the hotel was 'tired' and dated but the room and service were excellent. The location was very central so made getting about easy and a pleasure. (107500226)
4.6 / 5
Andrew [Stroud, GB]
on 03/08/2009
(Solo business traveller)
The hotel really works. Courteous staff, plenty of tea and coffee, good hot shower and easy parking.
Overall: good and comfortable. (107367700)
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