Booking Zone |
| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
Pleaseant staff on the evening of our arrival.
Very uncomfortable and small sized double bed. It appeared to be a 3/4 size bed. Room become very hot in the middle of the night.
(108366902)
Great value for money
Abysmal checking out process. We were made to wait 25 minutes due to inadequate staffing, and then were not even offered an apology for the wait.
(108109663)
(108721535)
(108231067)
very comfortable clean room
no tea/coffee making facilities in roomexpensive as no breakfast included especially for single guest
(108268010)
On most hotel visits, there is usuall something you can complain about, well not this time. I could not fault our stay in any way. Thankyou!!
Overall: brilliant (108957007)
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