| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
4.4 / 5
Carole [Chelmsford, GB]
on 01/11/2009
(Group of adult friends)
Louisa Lodge/Purbeck overall excellent. Great location. Breakfasts lovely. The staff were all pleasant and efficient.
(108131830)
4.6 / 5
Jonathan [Stonehouse, GB]
on 27/10/2009
(Family with older children)
Clean, spacious room. Excellent breakfast. Very helpful and courteous staff.
No batteries in TV remote - very minor point that did not spoil the break in any way.
Overall: I thought this hotel was excellent and far exceeded my expectations. I will have no problem with booking a stay again. (108482114)
4.3 / 5
Anonymous
on 20/10/2009
(Young couple)
(108927026)
3.3 / 5
Anonymous
on 18/08/2009
(Family with older children)
Reception staff fine. Room ok. Nice gardens.
Breakfast serving staff very inattentive.
Overall: Generally it was ok, just the breakfast experience was frustrating. They all needed training in customer service. (108926366)
4.1 / 5
Roy [Thornton Heath, GB]
on 05/08/2009
(Solo leisure traveller)
Overall: Very comfortable. No noise to keep me awake at night. (107496023)
5.0 / 5
Anonymous
on 17/05/2009
(Mature couple)
Overall: Very clean and friendly hotel.Food excellent.Would recommend to friends. (107510001)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.