| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
(108499943)
Check in staff very good-all other staff were friendly and caring
Rooms needed larger TV would suggest plasma-some updating-overall satisfactory
Overall: Very satisfactory (108235823)
Overall: see below my answer of your questions (108296316)
clean room, modern facilities
blocked sink in bathroom, poor soundproofing between walls of rooms
Overall: satisfactory (108326029)
(107482838)
Efficient air conditioning; good breakfast.
Double-bedded room found after protest (see bad points)
Had booked & specially requested double-bedded room, and had informed hotel directly of late arrival. Was given twin-bedded room and was told that credit card had already been charged which is not what I expected; I understood from Active Hotels that payment was taken at check-out.
One breakfast toaster not working. Croissants very tough.
Overall: Very acceptable; would stay again if I needed accommodation in that area. (107692605)
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