| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.7 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
4.7 / 5
Anonymous
on 20/04/2009
(Solo leisure traveller)
(107557565)
4.0 / 5
Anonymous
on 29/08/2007
(Family with young children)
(97196128)
4.9 / 5
Anonymous
on 27/07/2007
(Young couple)
We liked it's fresh new look but with a touch of old fashion.
Overall: On looking at quite a few hotels on-line, I noticed this one because the building looked very attractive. On looking at the gallery of the hotel, it was sold to us. We wanted a hotel, which had a gym, sauna, pool and Jacuzzi. As we were only over for the weekend, we wanted everything to be easily accessible to us. On arriving at the hotel, we were greeted in a friendly manner by the staff and made to feel very welcome. The staff could not do enough for us. Breakfast was included in the room price and it was excellent. In the end, we did not eat out and ate at the hotel. The food was fantastic as was the service. The champagne lounge was breath taking. It was fantastic to be drinking champagne cocktails, which were made by someone who knew what he was doing! Our room was beautiful and very comfortable with everything we needed. We had already decided that we would return to the same hotel at some point soon. We cannot wait! (97506853)
4.0 / 5
Anonymous
on 03/07/2007
(Mature couple)
(99662887)
3.6 / 5
STEPHEN [Wakefield, GB]
on 01/07/2007
(Mature couple)
(99936102)
3.7 / 5
Ian [Mortimer, GB]
on 21/06/2007
(Young couple)
New rooms refurbished to a very high standard. Bathroom and shower excellent. Free in room safe a good feature.
A few teething problems experienced i.e. hot & cold bath taps were connected the wrong way round; flat screen tv nice but quality of picture very poor; could not get in room internet connection to work; whilst plenty of hanging space only very limited draw space for clothes.
Overall: Overall a pleasant stay. Food and drink excellent, staff courteous. Pluses outweigh the few teething problems experienced although lack of car parking is an issue and also very annoying to be asked to vacate tables in the champagne bar because locals have booked these tables from 8pm - surely paying guests should come first! (99112595)
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