| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 2.9 / 5 |
| Overall value for money | 2.9 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 2.7 / 5 |
| Guest Rating | 3.2 / 5 |
ok it is rather cheap, but that's all
no towwels, courtains dirty and distructed, cleaning unsufficiant, management of this hotel is far from sufficent
(3305326982)
(3305210153)
(3304581528)
Location - friendly/helpful staff
Parking facilities - carpark always full with cars on grass verges etc CCTV would help since my car was damaged overnight and no one could give an explanation
Overall: Hotel in an ideal location to explore the Black Forest, France and Switzerland. Rooms clean and tidy and the staff friendly and accommodating. Good for a short stay and represented good value for money. (1524711)
Good value and good restaurant and helpful staff
Cleaning of hallways and checking basic facilities in rooms eg, light bulbs.
Overall: Hotel ok for the price (2112895)
(2218747)
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