Holiday Inn Express Southampton - M27, J7, Southampton
Botley Road, West End, Southampton, SO30 3XAGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.2 / 5 |
How to book this hotel or view prices
Guest Reviews
5.0 / 5
Anonymous
on 16/12/2009
(Solo business traveller)
(108529127)
2.0 / 5
Anonymous
on 14/12/2009
(Young couple)
comfortable bed. Nice bathroom
Staff were quite abrupt. They didn't offer information such as where to go for our breakfast. I have to say all the staff were quite rude and seemed quite patronising.
Overall: I probably wouldn't stay there again. Breakfast was not what I expected. Having stayed in similar hotels before (at a similar grading) I have always been provided with a full english breakfast. On this occasion it was toast, very hard boiled eggs etc - very basic. Cutlery was not available and I had to ask several times for different items. (107475072)
3.9 / 5
Anonymous
on 21/10/2009
(Mature couple)
friendly and helpful staff, spacious room and bathroom,
complimentary newspaper, complimentary parking, complimentary breakfast with a good choice of food and drinks
- too busy lounge and bar area because of possibility for guests to choose the programme and volume of the TV
- bar offered no cider from the tap
- no free wi-fi in public areas of the hotel
Overall: well suitable hotel for an overnight stay (108161890)
5.0 / 5
Richard [Sutton, GB]
on 06/10/2009
(Young couple)
Excellent rooms with a very comfortable bed. Reception staff were very friendly and extremely helpful. Breakfast was of top quality and with a very good selection.
Overall: Well worth the money. Very comfortable and made to feel welcome as opposed to beiong just another customer. (108207983)
4.1 / 5
Anonymous
on 03/10/2009
(Same sex couple)
(108460126)
5.0 / 5
Anonymous
on 06/09/2009
(Mature couple)
smart and comfortable
Aircon unit outside a bit noisy for my wife at night. No problem for me.
Overall: Perfect preparation for our cruise holiday. (107432088)
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