| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  4.1 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
Anonymous
on 30/08/2009
(Family with older children)
(108561026)
4.6 / 5
Anonymous
on 28/08/2008
(Family with older children)
Good service, friendly staff, close to Futurescope, reason for stay.
Good size rooom for 4, 2+2
Quality of breakfast good, although pricey compared to British hotels
Would have liked to have tea/coffee making facilities in room as in British hotels
Limited menu choice for young children in restaurant, considering closeness to Futurescope
Overall: Relaxing comfortable (97240765)
3.0 / 5
Pamela [Cobham, GB]
on 31/03/2008
(Other)
Good sized room, attractive decor.
Overall: The hotel itself was a nice hotel but I was put off by the unwelcoming, unfriendly and officious manner of two of the reception staff. I didn't get the room that I had booked and the male receptionist was most condescending and put out when I asked him if he could possibly change it. I arrived at the hotel expecting to be able to get a snack after a long journey to be told that it was not possible. I assume because it was a bank holiday. I was told that I would have to wait until 7.00pm when the restaurant opened before I could get any food. There was no room service or vending machine. I was told to use the minibar which only had in it a tin of nuts & olives. Not what I would expect from a 3/4star hotel. I also had to request a taxi this again was grudgingly arranged by an extremely unfriendly receptionist. (97743489)
4.3 / 5
Ian [Cornhill, GB]
on 02/08/2007
(Solo leisure traveller)
Very modern decor and superb bathroom.
(97080247)
3.9 / 5
Elena [Berkhamsted, United Kingdom;GB]
on 18/04/2007
(Family with young children)
Family room,
modern furnishing and plumbing,
cleanliness,
on-site restaurant,
shuttle to the park
Swimming pool is too plane for such a modern hotel. Changing rooms are small, to get back there after swimming you need to use your key-card again while you are wet all over -it is ridiculous.
Tourist information in English is limited.
(99638944)
3.6 / 5
Janet [Devizes, United Kingdom;GB]
on 04/01/2007
(Family with older children)
Location provides easy access for Futuroscope Park.
Not able to order food on late arrival.
Restaurant required reservation
Decor very dark and brown
Overall: The hotel is generally clean and well-presented with an excellent breakfast buffet selection. It is within level walking distance of Futuroscope Park and has adequate free parking. There is only one restaurant with a limited fixed menu and is probbaly not suited to younger children. There is no shop at the hotel but there is a supermarket nearby. (99449332)
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