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| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  2.8 / 5 |
| Overall value for money | 2.9 / 5 |
| Performance of staff |  3.1 / 5 |
| Your room | 2.9 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating | 3.0 / 5 |
3.7 / 5
Anonymous
on 30/09/2009
(Other)
(108450920)
3.6 / 5
Anonymous
on 21/10/2008
(Other)
Easy booking, good location, godd facilites ( bar, etc)
Big sized room
"Dirty feeling" Old rugs, old bath tubes with bad shower. Breakfast times too late for us
(107159624)
3.4 / 5
Claire [london, GB]
on 13/10/2008
(Solo business traveller)
Although I made a booking online and requested that my cradit card was charged, filled in the appropriate forms for this to happen, my guest was forced to pay before she could check into her room. The problem was rectified later that evening but it has made me less inclined to use the hotel for future guests.
(107781397)
1.0 / 5
Atef [Abergavenny, GB]
on 27/04/2008
(Solo business traveller)
this hotel deserve no star. it was dirty, the room, the towels, the floor the bathroom and the bed. everything was dirty and old and overused.
Overall: bad very bad (97588133)
1.4 / 5
Anonymous
on 17/10/2007
(Group of adult friends)
Location was near train station
Reception of staff was terribly rude and unhelpful.
(97515833)
3.6 / 5
Janet [bath, GB]
on 06/04/2007
(Mature couple)
the location was great
size of the room
Overall: the hotel was in a good location the staff were friendly and courteous the room was a lot smaller tthan i expected a 4 star hotel room to be would not of been happy if i had paid full price. the shower was also not very powerful and the water was tepid (99529228)
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