| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
5.0 / 5
Huseyin [Rowley Regis, United Kingdom]
on 20/08/2004
(Mature couple)
fab breakfast perfect weekend
none
Overall: perfect cannot say any more (1273224)
3.3 / 5
Anonymous
on 24/10/2009
(Young couple)
Clean and comfortable room, food to a high standard
Numerous problems with wrong food orders, delays and telling us the restuarant was closed but still 10 minutes until published last order time, 2nd bottle of wine being ordered after starter but not arriving until after main course.
Overall: Staff not very helpful and rude in some cases (108423691)
3.7 / 5
christopher [newcastle upon tyne, GB]
on 26/05/2009
(Mature couple)
(107933779)
4.9 / 5
Anonymous
on 21/04/2009
(Young couple)
Very nice hotel, friendly & helpful staff, good value. Also enjoyed the breakfasts in the morning, very tasty!
Cant think of any
Overall: Enjoyed both York and The Grange Hotel. Our room was cosy and comfortable and represented good value for us. (107643495)
4.6 / 5
JEFFREY [WIRRAL, GB]
on 25/02/2009
(Mature couple)
High quality small hotel.
Very friendly,flexible and competent staff.
Can't think of any
Overall: Excellent accommodation within walking distance of city centre and visitor attractions. (107569777)
4.7 / 5
Gordon [Aberdeen, GB]
on 21/02/2009
(Mature couple)
excellent hotel highly recommended free parking a boost as hotel is only a 5 minute walk from everything food good and cooked to order might have to wait a bit longer but it is well worth it, room was very clean and bed was very comfortable
none
(107609882)
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