| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room |  3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
4.1 / 5
Anonymous
on 18/09/2009
(Mature couple)
Staff were brilliant, breakfasts were the best we had ever had
room was in need of TLC carpet very stained bathroom a little tatty
Overall: very good would recommend (108819702)
4.0 / 5
Rachel [Sudbury Suffolk, GB]
on 08/09/2009
(Mature couple)
food was very good
courtesy of staff was excellent
cleanliness was good
not enough hanging space in hotel room
no mirror in room had to ask for one.
No trouser press in room
Overall: although I have listed a few bad points they will probably be rectified when the refurbishment is complete. We enjoyed our stay and would certainly return (108959010)
4.0 / 5
Terence [Oakham, GB]
on 27/08/2009
(Other)
Clean with friendly helpfull staff.
Very Expensive for a simple hotel. In Edinburgh outside the festival period similar accomodation is £55 to £70. £85 here in Falkirk is expensive.
(108173848)
3.9 / 5
Anonymous
on 25/08/2009
(Group of adult friends)
(108333549)
4.1 / 5
S.C. [Dudley, GB]
on 31/07/2009
(Solo business traveller)
Clean, modern, great breakfast, plenty of parking, easy to find.
Smell of fresh paint lol
Overall: I was a bit apprehensive when first booking the hotel as some of the other reviews were not that good. But I was pleasantly surprised, the rooms have been refurbished and are clean and modern, although it is 'work in progress' as there was decorators gear around the corridors, but it did not interfere with my stay. A decent bar with plenty of comfortable seating. (108576299)
3.7 / 5
Helen [Shrewsbury, GB]
on 10/07/2009
(Mature couple)
Friendly staff, good food, good value for money.
There was a wedding party with music until 12.30am.Our room was directly above the party, we were tired as we had driven from Shropshire.We were offered another room in another hotel, but we were too tired to move.It would have been useful to have been informed of the planned party when we booked, so that we could have had a room further away from the wedding party.
Overall: Good overall value for money & good service. (107731154)
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