| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 4.2 / 5 |
4.3 / 5
Philip [Dundee, United Kingdom]
on 17/11/2004
(Mature couple)
Very friendly and competent staff. Also location and cleanliness.
Shower did not work very well, going hot and cold.
Overall: Overall, my wife and I enjoyed our stay at the Novotel Glasgow. If ever staying overnight in Glasgow again we would certainly use the Novotel again. Friendliness and professionalism of staff something you dont see too often these days, they were excellent. (1493618)
4.7 / 5
Anonymous
on 30/09/2004
(Group of adult friends)
nice modern hotel, good food, excellent value for money, conveniently situated for our needs
none
Overall: Excellent modern hotel, clean and comfortable beds, friendly and professional staff, convenient for city centre shops and facilities. I can't really fault this hotel and will definately stay again. (1252623)
2.3 / 5
Anonymous
on 29/09/2004
(Group of adult friends)
(1542852)
4.3 / 5
Anonymous
on 03/11/2009
(Mature couple)
the staff were very helpful.
hotel in a good location for visits
bedding in need of renewing
Overall: very enjoyable (108453534)
4.1 / 5
Mark [Aberdeen, GB]
on 25/08/2009
(Group of adult friends)
Excellent, comfortable beds, great showers, convenient location, easily booked on the morning of our travel
Restaurant staff were a bit stressed at Sunday morning breakfast due to a large tour group
(108529087)
2.6 / 5
Anonymous
on 20/07/2009
(Group of work colleagues)
There was no shower curtain in the room. Therefore when we used the shower the bathroom floor flooded and we had to dry it with the bath mat. The bathroom floor also became very slippery with all the water.
Overall: If the room facilities had been better we would have had no complaints (107780753)
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