| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
4.0 / 5
Anonymous
on 04/11/2004
(Solo business traveller)
The accommodation was/is absolutely fine and adequate for a quick overnight need some sleep stay.
Nothing that I did not like except flimsy plastic glasses in bathroom.
(1647310)
3.9 / 5
Anonymous
on 25/09/2004
(Solo business traveller)
easy parking, good sized room, clean and good value for money for a transit stay.
problem with securinga wake up call, explained below.
Overall: I wanted to have a wake up call for an early flight.Followed the instructionsw on the TV but final instruction was to press OK to confirm BUT remote did not have an OK button.A small thing but very stressful at midnight when you are shattered. Finally managed to get help from reception but was not confident. 5.00am call finally came at 5.10am (1485081)
4.6 / 5
George [Boston, GB]
on 06/11/2009
(Group of adult friends)
(108273242)
4.1 / 5
Joanne [Wing, GB]
on 02/11/2009
(Group of work colleagues)
No suprises. Quiet, no traffic noise. got what expected, (except breakfast on day 2.)
Breakfast ordered 2x days. Day 2 had to chase, we had been forgotten. No croissant with breakfast as they had not been ordered for us. Still charged full price.
Overall: Value for money. Convenient location for tube into London. (108524837)
5.0 / 5
Anonymous
on 31/10/2009
(Mature couple)
Daytime receptionist was excellent, happy, friendly, efficient and very welcoming. Willing to go the extra mile i thought.
Twin booked, was expecting two beds but receptionist said that its a double and a sofa bed. Had i bothered to ask im sure she would have had the sofa made up for us. But i feel that it should have been made up before we got there. There was no bottom sheet in the room although an extra quilt and pillows were there. So i couldnt make it up even if i had wanted to. This is only a comment not a complaint as i didnt try to take it further.
Overall: Very happy and would come again. Hopefully the same day receptionist would be there. Having a voucher for breakfast for £5 instead of paying 6.99 was good. And the meal was good value. All freshly cooked. Surprising for a motorway place. (108558849)
2.7 / 5
Elaine [Sheringham, GB]
on 21/10/2009
(Family with older children)
(108791932)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.