| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.4 / 5 |
| Overall experience |  3.5 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
3.3 / 5
Anonymous
on 10/10/2009
(Solo business traveller)
good location, unique settings, friendly staff, food was good
tv didn't work neither did radiator, sink hanging off wall..
(108178201)
3.6 / 5
Anonymous
on 30/08/2009
(Mature couple)
Very good tariff on line, and good breakfast served by friendly staff. The room was small for two people but would be adequate for single occupancy. Leisure facilities were good and well kept, although the pool looked dingy because of the low lighting. Very good jacuzzi and sauna. Clean room and comfortable bed.
The heated towel rail in the en suite had exposed wiring ( this was reported to the management) and the side of the bath panel had been pushed in to expose the end of the floor covering. The shower head was not adjustable as the fixture was broken, not high enough for anybody of average height. Good maintainance should have picked up these points .
Overall: For the amount paid this was very good value, I would not have considered the rack rate of £ 100.00 per night to have been so. (108154783)
3.1 / 5
Anonymous
on 24/07/2009
(Mature couple)
Unusual setting v Scandinavian without finer points relaxing
Our room v small, tv choices minimal, complaints at nearby table in restaurant slow in rectifying, staff may be too young
Overall: Generally ok, (107236551)
2.0 / 5
alexander [inverness, GB]
on 18/07/2009
(Mature couple)
sorry the only good points was the coffee at breakfast time it was very good
maintenance only done by all non qualified staff oviously to save costs the outside lights burning 24 hrs toilets not flushing,also a drip inside the cystern and cobwebs within the bathroom shades missing poor lighting and there is more
Overall: only stay if there is no room at a travel lodge (108779631)
3.4 / 5
Gerd [Bielefeld, DE]
on 17/07/2009
(Solo business traveller)
nice location, well designed hotel, good food
installations in the bathroom bad, loud ventilation, cold and hot water tap leaking, dirty and mould around seams in the bathtub, "cold" damp room and bathroom
(108650039)
3.3 / 5
Anonymous
on 06/07/2009
(Group of work colleagues)
Price included a half board. The food was amazing, very good value for money.
We were a bit let down by the spa. The pool was dirty and looked nothing like the photos. Disappointed not to find a steam room. Facilities were very basic.
(107872224)
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