Jurys Inn Birmingham, Birmingham
245 Broad Street, Birmingham, B1 2HQGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.3 / 5 |
| Guest Rating | 4.0 / 5 |
How to book this hotel or view prices
Guest Reviews
4.7 / 5
Anonymous
on 24/11/2009
(Other)
(108644059)
3.9 / 5
Gerald [Elham, GB]
on 19/11/2009
(Mature couple)
(107717723)
4.4 / 5
Anonymous
on 11/11/2009
(Mature couple)
Good but I booked two rooms for a new acquaintence and I, and as the night progressed we really only needed one! I respectively asked for some kind of reduction given that the room was not used - this was clearly evident from the fact the room did not need to be cleaned. I understand that a vacant room was booked and therefore not available for anyone else, i respectfully asked for a small discount for the fact there was no cleaning required. The staff member flaty refused.
(108868716)
4.4 / 5
Elizabeth [Stoke on Trent, GB]
on 15/10/2009
(Group of work colleagues)
most enjoyable stay,in particular hotel staff were very helpfull,pleasent making our stay one of the most enjoyable.will definately return in the future.
could not find any fault.
Overall: exellent (108333776)
4.0 / 5
Catherine [Aberdeen, GB]
on 12/10/2009
(Other)
Nice hotel and very good breakfast.
Quite pricey.
Overall: Enjoyable, would stay at the same hotel again if visiting birmingham. (108274838)
3.4 / 5
Peter [Wokingham, GB]
on 06/10/2009
(Mature couple)
Bright and clean. Good location. Our request for quiet room at rear of hotel was honoured. Friendly and efficient check-in (despite queues)
gap between mastic and sink in bathroom - needed replacing.
breakfast experience not too good:
- Tables so close together we were in danger of diners hitting our heads with their trays as they attempted to get by.
- Coffee luke warm and tasted 'stewed'
- Serving layout could be improved - toast only available if we got in queue for full breakfast and waited patiently. Could toast be put elsewhere - infruit & cerals area? - most people want toast after the hot breakfast, not with it. Toast making couldn't keep up with demand at weekend peak times.
Overall: Not as good as Jurys we've stayed at in Ireland, but clean, friendly atmosphere and good location (107937978)
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