| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room |  3.0 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.4 / 5 |
1.9 / 5
Åsa [Bromma, SE]
on 01/11/2009
(Group of adult friends)
Overall: There was only really hot water in the shower and impossible to adjust it. After complaning we were met qutite arrogant. They didn´t offer us another room or discount on our stay. Four days without a proper shower is long time. (108695738)
4.7 / 5
Trish [Ashburton, NZ]
on 19/10/2009
(Group of work colleagues)
Handy to tourist facilities and tube. Breakfast was great.
Bed was uncomfortable.
(108477413)
4.1 / 5
Peter Munk [Copenhagen S, DK]
on 07/10/2009
(Group of adult friends)
Breakfast was good. Nice and clean hotel.
Overall: It was a good stay at Umi hotel. Nice and helpful staff, and a good breakfast. (107985270)
4.0 / 5
Rory [Port Láirge, IE]
on 10/06/2009
(Solo business traveller)
Clean
Fittings a bit old
Overall: Nice place in nice area. (107691581)
3.7 / 5
victoria [Gloucester, GB]
on 08/06/2009
(Same sex couple)
Location, Price
(107401179)
3.4 / 5
Rosalind [Castle Donington, GB]
on 06/05/2009
(Other)
Breakfast service did not begin until 8.30 am. We needed to be away from the hotel by 7.30 so could not have any breakfast
(107483837)
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