| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.6 / 5 |
4.9 / 5
Anonymous
on 20/11/2009
(Young couple)
Overall: The room we booked had a little fly problem but they moved us with no problem and as they upgraded us to the bridle suit this made our stay even better, especially as we were only married two months ago. (108920046)
3.3 / 5
Anonymous
on 27/10/2009
(Mature couple)
food was excellent
room was old fashioned. heating available on a timer we could not control. Bar steward displeased when a coffee was returned
Overall: Food was well above the standard of the hotel in general. Reception was good. (108761801)
4.7 / 5
Emma [Kent, GB]
on 05/09/2009
(Group of work colleagues)
very friendly staff, Excellent food and breakfast, comfortable rooms and excellent amenities.
creeky floor boards from room above. not many signs leading the way to swimming pool, sauna and steam rooms.
Overall: Excellent would go back again. (108344518)
4.6 / 5
Anonymous
on 13/08/2009
(Same sex couple)
the room was very nice the food on the bar menu was good the swimming pool was a big plus
drink prices a bit high location of the room in the buliding at the back ment no good views could have done with more bar staff
Overall: very happy with the stay overall (108184746)
3.9 / 5
Anonymous
on 16/07/2009
(Same sex couple)
Staff were excellent. Food was spot on and excellent value.
The bar was understaffed but the staff on the bar coped admirably. There was a wedding on at the time of our stay and it would appear that this had not be allowed for in staffing levels. Shower went cold without warning in our room and that of family with us who were staying in a nearby room.
Overall: I expected the accommodation/corridors and hotel room to be of a better standard - the web site was deceiving. However, the accommodation was clean. (107615094)
4.0 / 5
June [Waltham Abbey, GB]
on 16/04/2009
(Mature couple)
(107438176)
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